Police Talk: Table of Contents


Table of Contents

Preface

Chapter 1  Introduction to Communication

Chapter 2  Communicating Authority

Chapter 3  Dealing with Manipulation

Chapter 4  The Rescue Triangle

Chapter 5  Listening and Interviewing Skills

Chapter 6  Sensitivity

Chapter 7  Crime Victims

Chapter 8  Problem Solving

Chapter 9  Sexual Harassment Issues

Chapter 10  Monitoring Your Attitude

Additional Questions for Discussion

Scenarios

Answer Key

 

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